Azzurri Group Limited Sustainable Dining Update Report 2021 Whilst these pillars remain central to our wider approach, our outlook has evolved over the last �ive years as we have engaged with our people, customers, partners and investors, to understand their priorities and expectations. For example, in 2016 our customers told us that the following areas were most important to them: • The food I eat • Respect for people - treating employees and suppliers fairly • Animal welfare and �ish sustainability • Health and wellbeing - healthy and balanced menus • The environment We’ve checked in with our customers regularly since then to keep track of their thoughts and feelings about a range of different environmental, ethical and social issues. As we look ahead to the next phase of our ambitions, it is important to assess our progress and performance in each of the �ive key areas, and what will be important to take forward into the future. Our recent survey in January 2021 shows that the most important issues to our customers are: • The health and safety of employees and customers • Health and wellbeing - healthy and balanced menus • Respect for people - treating employees and suppliers fairly • Environment - avoiding single-use plastics and packaging reduction • High animal welfare standards - quality in food sourcing Whilst there has not been a great deal of change with key topics, the main change is the addition of health and safety of employees and customers, which understandably is linked to the effect of the pandemic. Having healthy and non-meat options, veggie/vegan food, an increased concern about animal welfare & single use plastic waste/recycling continues to increase in importance. These changes will �low into our new future ambitions. 02