WELLBEING, REWARD & RECOGNITION We want to reward and recognise our team members for contributing to an engaging and healthy working environment. In the past year, we have posed ourselves the challenging question of de昀椀ning wellbeing for our brands. We have attempted to tackle the aspects of physical, 昀椀nancial and mental wellbeing that we believe will create a healthier working culture and environment. The UK, and the rest of the world, has been We also re-evaluated our reward scheme grappling with a challenging economic for restaurant-based teams in preparation for outlook for some time. In this dif昀椀cult context, the new ‘Allocation of Tips Act’ to become our brands have had to rede昀椀ne how to law in 2024. We have always complied 84% of our team support our team members’ wellbeing in a with best practice around Tips and Tronc and members’ take home challenging operating environment. While have been ahead of legislation by ensuring 84% of our team members’ take home pay that every single penny paid in tips by our pay already exceeds already exceeds the living wage, and Azzurri customers is passed on to our teams. To the living wage Central and Coco Di Mama’s team members’ challenge ourselves in relation to the new Act, pay is above the London Living Wage, we we have interrogated the fairness of our Tronc acknowledged the impact of in昀氀ation on schemes, which manage how tips are shared meeting basic needs. We endeavour to keep and paid amongst our restaurant teams. rewarding our team members fairly, and At Azzurri, we believe in a One Team where possible, continue to take steps to approach, and that every team member in award pay increases in line with in昀氀ationary our restaurants plays a key role in delivering rates as we have done in 2023 a great customer experience, no matter This is just part of our journey to ensuring their Job Title. As a result of our review, and that all our team members who are above following consultation with our Tronc Masters, 18 years of age take home pay exceeds the we have agreed to a minor change to our national living wage. Tronc schemes to ensure all roles receive an equal allocation of the available tips. SUSTAINABLE DINING REPORT 2023 13